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Frequently Asked Questions (FAQs)

How long will it take for my order to arrive?

Orders are usually processed in 1-3 business days. Delivery time depends on your location and shipping option chosen. If you're unsure, just contact us with your zip/postal code and we’ll give you an estimate.

How much does shipping cost?

Shipping costs vary depending on your location and the weight of your order.

What is your return / exchange policy?

  • Returns & exchanges are accepted within 14 days of receipt (for unworn, unused items with original tags).

  • Sale items or heavily discounted items may be eligible only for store credit or exchanges.

  • Items must be in their original condition and packaging.

  • To start a return or exchange, contact us at info@lnaup.com.

What if my item is damaged or wrong?

We’re sorry if that happens! Please contact us within 48 hours of delivery with photos of the item and packaging. We’ll arrange to replace the product or issue a refund, depending on availability.

What payment methods do you accept?

We accept major credit/debit cards (Visa, Mastercard, Amex), plus PayPal, and other local payment options. All payments are secure & encrypted.